Legal / Subprocessors

Subprocessors

Effective Date: June 2, 2026

Last Updated: June 2, 2026

Ovation Entertainment Solutions, LLC ("Company," "we," "us," or "our") engages the third-party subprocessors listed below to help us provide Ovation OS and our related services (collectively, the "Services"). Each subprocessor is bound by data-protection obligations consistent with our commitments to you.

This page supplements our Privacy Policy and Data Processing Agreement. Terms used but not defined here have the meaning given in those documents.

1. Current Subprocessors

We engage the following subprocessors to process personal data in connection with the Services. Each entry lists the name, the purpose of processing, and the location of processing.

1.1 Infrastructure and Hosting

  • Supabase — database, authentication, and file storage — United States
  • Google Cloud Platform — application hosting and messaging — United States
  • Vercel — frontend hosting and content delivery — United States

1.2 Payments and Communications

  • Stripe — payment processing — United States
  • Resend — transactional and inbound email — United States
  • Svix — outbound webhook delivery — United States
  • Expo — mobile push notifications — United States

1.3 AI and Search

  • Anthropic — AI assistant features — United States
  • Google — AI features (Gemini) — United States
  • OpenAI — text embeddings and semantic search — United States

1.4 Monitoring

  • Sentry — error monitoring and session diagnostics — United States
  • PagerDuty — incident alerting (operational metadata) — United States

1.5 Geolocation

  • Radar — address geocoding and geofencing — United States

1.6 Feature-Specific Subprocessors

The following subprocessors are engaged only when a customer enables the relevant feature:

  • backgroundchecks.com / ClearChecks — background screening (only when a check is initiated) — United States
  • Remote.com — payroll (only when payroll features are enabled) — United States
  • Google Drive and Microsoft OneDrive — connected cloud storage (only when a customer connects them) — United States
  • PassSlot — mobile wallet passes — United States

2. Electronic Signatures

Our electronic-signature capability (OvationSign) runs on our own infrastructure (the hosting providers listed above), so signer data is not shared with a separate signing vendor.

3. No Advertising or Analytics Vendors

We do not use third-party advertising networks, cross-site behavioral tracking, or third-party product-analytics vendors.

4. Changes to Subprocessors

We may update this list from time to time. We will provide notice of new subprocessors (for example, by updating this page and/or notifying customers) so that customers may exercise any objection rights under the Data Processing Agreement.

5. Contact Us

If you have questions about our subprocessors, please contact us:

Ovation Entertainment Solutions, LLC

Email: privacy@ovation-os.com

Website: https://ovation-os.com

Application: ovationpms.com

For data-protection inquiries, you may also contact our Data Protection Officer at dpo@ovation-os.com.